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Asking the right questions is essential to getting the right answers, so the more you know ahead of time will influence the kinds of questions you are able to ask and the best web hosting answers you’ll receive in turn!
So here are the top 5 most important web hosting questions to ensure you choose the best web hosting provider.
Q. How many years has your web hosting company been in business?
Why This is Important: If they say “10 years”, you know you’re in good hands! If they say “5 months”, better put your money elsewhere. The good news is that all of our recommended web hosting providers have been in business more than 2 years and many of them have been around for more than ten, which helps you ensure you have quality web hosting.
Q. How easy is it to upgrade or downgrade my service? Can I do this even after I’ve hosted with you past the 30 day money back guarantee period? How much will it cost?
Why This Matters: Imagine that your ecommerce web business escalates so fast that you need to accommodate with a VPS or dedicated server. Wouldn’t that be great? Not if your web hosting provider doesn’t support VPS or dedicated servers! Make sure 1) if you plan to grow that your web host can accommodate, 2) that you can do so at any time, and 3) that it doesn’t cost a fortune to do so. All of the recommended web hosts here will provide easy upgrades and affordable hosting solutions.
Q. How often do you perform website backups, how long do you keep them, and how much does it cost to retrieve these backups?
Why This Matters: I’m sure you can guess, but if your website is hacked or a server goes down, what happens to your website? Do they ensure a copy somewhere for you? If so, how long will that copy be available to you and how much will it cost to have it sent to you? Knowing this will allow you to plan out website backup strategies or hire someone to keep daily backups.
Q. What are your technical support hours of operation?
Why This Matters: If you need help at 1am, can you send an email and actually get a response or give them a call? Problems happen, so make sure your web host can be accountable for any technical issues that arise.
Q. Do you offer a web hosting money back guarantee or uptime guarantee?
Why This Matters: If you don’t like the hosting plan or if your website is down for more than a couple hours every year, you need to know what your web hosting provider can do to compensate for your loss.